Traveling with a Scooter

The best way to travel with your Triad Scooter is what works for you. In this section, we will post our experiences, but we also would like to hear from you. If you give us permission, we will post your experiences as well. Simply fill out the form. Or, if you have a question that you would like answered, we will try to find someone who can answer it.

On many travel forums, people are jaded. They say, talk to the airline, etc. It is important to talk to the airlines, but it is also important to read about first-hand experiences, especially if you are a newbie traveling with a mobility issue.

For example, we would love to try an airline or a cruise with our scooter. As of September 2017, we haven't, and we want to read about others who have already blazed the trail.


If you do submit a story, there are some things to think about.

  • What Triad scooter did you have?
  • Any clearance issues or pictures?
  • If applicable, where did you store the scooter?
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Traveling with a Scooter

Articles on travel destinations, transportation, and best practices with a scooter.

Historic Charleston South Carolina with a Triad Scooter Bookmark

Historic Charleston South Carolina with a Triad Scooter

Traveling to historic Charleston, SC with a Triad scooter was absolutely doable. For those of you who don't know, Charleston has very strict preservation laws that apply to the historic district. If it is older than 75 years, then it can't be torn down, and that even goes for trees! There are many free standing brick walls that will remain there, for example. Many restaurants don't have the normal handicapped accessible doors that new restaurants have, simply because many of the buildings are hundreds of years old. Historic Charleston has managed to add curb cuts though, even to cobblestoned streets.

The Triad has a large front tire and fat back tires so the cobblestones could be navigated. The Triad also has suspension in the front wheels but not the back wheels. For the type of traveling we do, my husband would pay for an upgraded model with rear suspension.

We had brunch at Magnolias. They had to actually set up a ramp for us over steps. The incline was steep so we walked the scooter up the ramp and then my husband went up the steps. They were so nice though, and the meal was SO fantastic, that we would happily do this again. They stored the scooter in a room for us while we ate. Make sure you get the fried green tomatoes! They were so good!

Fried Green Tomatoes

white cheddar grits, country ham, caramelized onion chutney, tomato butter

Everything we had there was good. My husband had 

BEEF SHORT RIBS FRITTATA

asparagus, mushrooms, white cheddar cheese, red wine jus

The mimosas were first rate as well.

Here is the view of the alley where they put out the ramp:

The alley filled with brick and cobblestones next to Magnolias

We traveled to Waterfront Park with no troubles:

The scooter in front of the pineapple fountain

And rode a carriage ride with Palmetto Carriage rides. If you have a scooter, use them. They have a ramp in their "big red barn" that you can ride up. They also hold your scooter for you and will bring it back when the ride is done. Even better, they have a place to sit with big fans while you are waiting! Plus restrooms!

Palmetto Carriage Ride ramp to loading area

We also ate at Coast. While not apparent, one of their doors does have little clearance and you can get in with a scooter. My husband and I each had the steak, salmon, and scallops wrapped in bacon dish. It was very good. We had their fried green tomatoes but they didn't hold a candle to Magnolia's fried green tomatoes! Magnolias were far better. I had a dark and stormy at Coast, now that was good.

Having Fun at Disney World with a scooter Bookmark

Having Fun at Disney World with a scooter

The Triad made all the difference in the world in my husband's trip to Disney. My husband never wanted to go back after he rented a regular four-wheel low scooter two years ago. With the Triad, he actually looked forward to returning. And boy, did we do everything.

The Triad Scooter with the Epcot Ball

My early 20's kids, my husband, and I all "drank" around Epcot. This is something that you only do once. I read lots of blogs about it, but the actual drinks in Epcot didn't live up to the hype for us. We would buy one or maybe two and then split the drinks.

The funniest part of the whole thing is that SOOO many people came up to my husband to talk about the scooter, we figured everybody else was drinking around the world too so they had no inhibition to approach. (Coming up and talking about the scooter is fine at any time, he LOVES talking about it. But, I think some people might wonder if it is OK to do.)

Tired Husband on a scooter at Epcot

My husband also compares his ride to a Chinese or Japanese steed. I can't remember which one. Of course, hubby doesn't have armor.

 

Using the monorail and the ferry at Disney Bookmark

Using the monorail and the ferry at Disney

If you are new to a three-wheel scooter, it is really easy to use the ferry service. On and off with ramps that have little altitude is a breeze.

The monorail is fun with the three-wheel scooter, but going up and down the large ramps if you are new to using the multiple speeds might be intimidating. My husband mostly went up the ramps using speed setting two versus speed setting one.

Unfortunately, I lost the video of him going up and down the ramps, but I DO have the video of him getting on and off the monorail.

The best thing to do is to ask the conductor which way you exit from the monorail. It varies whether you are going to a hotel versus the transporation area or Epcot. For the monorail that we used, we got off the same way we got on. My husband went backwards down the ramp once, but he leaned backwards and felt the scooter tilt backward. (If you do have to go down backwards, remember to lean forward!)

Rather than doing that again, he opted to turn around in the monorail. That worked much better.

 

Traveling to Disney World with a Scooter Bookmark

Traveling to Disney World with a Scooter

Sorry it has been so long since I posted. We actually went to Disney World in January and stayed at the Marriott Sabal Palms, right behind the World Center Marriott. This was the first time we traveled to Disney with the Triad 3-wheeled scooter, and my husband couldn't have been a happier camper.

The Good Parts of Using a Triad Scooter at Disney:

  • People didn't walk in front of him. The scooter is higher so people could see him.
  • We knew the scooter would work.
  • We were prepared. We drove down from MA (in a snowstorm) with our AWD Toyota Sienna outfitted with a Bruno Joey lift that we had installed by Mobility Works in NH. 
  • It only takes two minutes to load or unload the scooter. 
  • It was eye candy. I couldn't count the number of "cools" by both adults and kids when they saw it.
  • The battery lasted and lasted and lasted. No problem going 14 miles at Epcot!
  • We were able to take it on both the monorail and the ferry. (We have a great video on the proper way to go into and out of the monorail with the Triad scooter. You can actually turn around so you don't have to go backwards.)

The Bad Parts of Using a Triad Scooter at Disney

  • Hubby forgot to charge it one night so the light went to yellow one day at Epcot as we were leaving.

Triad Scooter in a Disney Monorail Car

Gatlinburg Town Square with a Scooter Bookmark

Gatlinburg Town Square with a Scooter
Gatlinburg was going to be the first long stay vacation with our new scooter. I wanted the place to be perfect for my husband so he would travel more. I went to Trip Advisor and read everything I could on the resort, including any mobility info I could find on the Gatlinburg area in the forums.
 
SCOOTER FIT:
The Triad 750 CSX, which we just received the week before we left, is 45 inches long and 29 inches wide. It fit in the elevator, climbed the hill from the Parkway (a business and attraction strip in downtown Gatlinburg) to the Town Square just fine, fit in the kitchen, and we LOVED the covered parking so it made it easy to bring the scooter in and out of the car no matter what the weather. (As a temporary measure, we used two pet ramps to get the scooter in and out. The scooter weighs 77 lbs. without the seat. We kept the seat on, but he walked the scooter up the pet ramps into the car with the steering column folded but power still getting it up the ramps.)
 
Scooter entering the elevator
Because of the scooter, we could easily get a room far from the elevator. The parking garage elevator went to any floor.
 
ROOM SIZE:
The hotel was perfect. We had a two-bedroom suite just for my husband and me. (My mother was supposed to come but didn't. We would have had to put the Thule on top to fit the luggage with her in the car and the scooter.) We were on the third floor Creekside. Views from the private balcony were gorgeous.
 
How you view the hotel may depend on what size room you get. I had first reserved a studio, but then mom was going to come. I'm glad that we got the larger room. A one bedroom would have been just fine, but for a week's stay, the studio would have been too small for us.
 
A scooter fits in the kitchen
Hubby could just drive right in and park.
View of woods from balcony
Our view from the balcony was great.

PARKING GARAGE:
We were at the resort during a VERY busy sold out weekend and a much less full weekday period. We come from the Boston area, so small parking garages aren't new to us. We were able to get a spot at all times for us to unload the scooter--but not handicapped spots. But with the scooter, we didn't need a handicapped spot. In fact, we never parked in a handicapped spot. My husband could just buzz through the garage and over to the elevator. Without that, I would have had to drop him off and then found parking. We also would have to have asked for a room by the elevator. With the scooter, we were WAY back into the woods, which was just great.
 
Scooter navigating the parking garage
No problem navigating the parking garage.
 
POOL:
We also went to the outdoor pool and hubby parked his scooter and relaxed. The pool was small but fine for us. There was one hot tub, but it was occupied when we went to the pool.
 
AREA ATTRACTIONS VISITED:
We spent a lot of our time in the Smoky Mountains--tooling around Newfound Gap, Clingman's Dome, and the Sugarlands Visitor Center--plus visiting Biltmore Estates, taking a Smoky Mountain Carolina Shine Train ride, seeing the Titanic Museum, cruising the strip, etc. The location of the Gatlinburg Town Square was perfect for this. We also purchased a Gatlinburg-made walking stick for hubby to use (he won't use a cane, but this stick is super sexy.)
 
GETTING TO THE DOWNTOWN STRIP:
We didn't drive in our car to the strip, we walked to the strip. This is where the scooter really shone. With the CSX disk brakes, it made it down and up the grade just fine. We could also just drive the scooter out by the game area to the street and didn't have to go through the parking garage.
 
TRAFFIC
Use Google Maps to get around any traffic while you are in Gatlinburg. There are back ways to get to the hotel. We arrived Friday evening, but had no traffic because we went through I40 Asheville to Cosby versus going through Pigeon Forge. (We had to make Google Maps do this for us, but it was SO worth it. Stress free driving! My husband would have hated the entire vacation if he was always stuck in traffic.)
 
I will always remember Gatlinburg. We had a great time, and it forced us to find mobility solutions that will work for years to come.
 
HOW WE RESERVED:
(For the record, we are Marriott owners and traded through Interval International for our room. I had purchased the retrade option too, which worked out for us in the long run. We much preferred the larger unit.)

COUNTER TO SOME OTHER REVIEWS I READ:
Things we had NO problem with that others had written about: WIFI was great, hot water was great, mattress/bed was awesome, pool water was warm, we heard no noise from the other rooms. They don't have the ice makers hooked up, but they deliver full bags of ice to your room. LOVED the ice!

DOWNSIDES:
Things I would have personally changed: lighting. The lighting was adequate in the one-bedroom side where we stayed, but the bulbs were the yellow type bulbs. I also didn't like the fluorescent in the kitchen, but hubby liked it. In the studio section of our suite, the fan/light was wobbly if you had it at a high speed, but we didn't even use the studio side. The studio side only had one small window too so you would notice poor lighting more. Lighting is one of those funny things. If it is good, you don't notice it, but if it isn't what you like, you do notice it fast.

FINAL RATING:
I gave it four stars instead of five because it isn't Marriott timeshare quality, lighting, and some of the layout is funky, but it is PERFECT for Gatlinburg! I would definitely stay there again.

Using a Scooter at the Biltmore Estates Bookmark

Using a Scooter at the Biltmore Estates
Biltmore Estate is an 8,000-acre estate that was built during the gilded age by the Vanderbilt family. It is still owned by Vanderbilt descendants.  So many famous names helped construct this masterpiece nestled in Asheville, NC and the Blue Ridge Mountains.
 
 
WHEN TO GO
Holidays are going to be the most crowded. This is when they get most of their traffic. We went the Tuesday AFTER Memorial Day weekend and it was lovely.

DISABILITY TICKETS
We got the cheaper disability tickets. You have to call to purchase them or purchase them at the Biltmore.  They are cheaper because you can only see the first and second floors with a scooter. You can't see the basement or the third floors.  They have a movie with pictures of these areas, but, if you purchase the optional audio tour, the movie has no real explanation of the rooms like the audio tour does. It would be ideal if they had an alternate version of the movie that included the audio tour if you purchased it. (And do purchase it even for the first two floors. We each purchased our own copy. The recorders hang around your neck.)
 
IMPORTANT SCOOTER DIMENSIONS
We used a Triad 750 CSX to go through the house, eating areas, and winery. Please take note, the dimensions of the Triad 750 CSX are 29 inches wide and 45 inches long. If your scooter is wider than this, it probably won't fit in the doorway from the outside ramp. I have a picture of the clearance. It might not fit in the elevator either depending on length. I have another picture to show that.
 
HOW TO GET THERE
We have a disability placard. We were able to be passed through all the parking attendants to the main building itself. The main building has a drop off area by the handicapped ramp on the left-hand side of the building if you are looking straight at the main building.  I dropped hubby off with the scooter, and then I parked in the lot closest to the main building. They have lots of handicapped slots there, but they also have nonhandicapped parking.  I was able to walk a quick five minutes back to the main building. You could also wait for a shuttle. It was a nice day so I walked.
 
SCOOTER IN THE MAIN BUILDING
Hubby was able to get into the main building with about an inch or ½-inch clearance. We then enjoyed the first two floors. We used the original elevator to the building, which requires the attendant to work the elevator from the inside. All three of us managed to fit in, but it was tight. The elevator was called the bird cage and it was beautiful.
The Main Handicapped Ramp at the Biltmore
The standard ramp to get up to the Biltmore.
 
Tight Scooter Clearance at the Biltmore
The Triad CSX just fits. I don't know if a larger scooter could get through.

A scooter in the Birdcage elevator at the Biltmore.

It was a tight fit, but all three of us, the attendant, hubby and I fit in the elevator. This is one perk for having mobility issues.
 
THE STABLES
After the main building, we ate at the Stables. There is a brick floor in the courtyard.  If you have mobility issues, this might be a problem for you. It was wonderful with the scooter. He was so relieved that he could navigate this with ease. Before he had a scooter and would try to walk things like this, he couldn't.
 
Uneven brick pavement
Navigating the uneven bricks was a breeze.
 
WINERY AREA
I then retrieved the car by using the shuttle, and we went to the winery area. If you don't have a motorized scooter and you park in the regular handicapped parking area, you better be in shape if you are pushing a manual wheelchair. A mother and daughter were having a hard time getting up the long winding ramp to the main area, and then they had more problems getting up the second ramp to the winery. I looked around after seeing their problems, and it seemed that there was a handicapped drop off at least to the main area, but it you don't know it is there, it would be hard to spot it. They hadn't. My husband's scooter had no problem with the ramps, the winery (including the wine tasting room) or the wine shop. 
 
A Scooter in the Biltmore Wine Shop
Navigating the Biltmore wine store wasn't a problem. We purchased three bottles. The basket was handy for that.
 
 
At the Biltmore Wine Tasting
Hubby preferred to stand. The scooter wasn't far away though.
 
Biltmore Wine Tasting Menu
We had fun tasting! They also serve little crackers to clear the palette.
 
THE UPSHOT
These dry facts, while important, don't talk about the magnificence of this place. The architecture, the views, the artwork by Durer and John Singer Sargent. This place is a museum of the highest caliber. My husband and I really enjoyed it.
 
A FEW OTHER ITEMS OF INTEREST
There is a land tour that you can take that goes on a bus. Sign up for it beforehand if you want to go. It was full so we couldn’t get on it. (I called in the morning and there was space. I should have booked it then.) There is also a Segway tour. I wanted to see if we could go on the Segway tour and have hubby on his Triad, but they said, “no go.” (Hubby likes the stability of the Triad Scooter. He didn’t even want to try a Segway. I’ll have another post about this.)